Commercial Collector

Brilliant Financial Staffing is currently engaged in a search to hire a Commercial Collector. This position will be permanent for the ideal candidate but will start on a temporary basis for 4-6 months. The hiring company is mid-sized, successful professional services company located in Batavia, IL. The ideal Commercial Collector will possess collections experience and high call volume experience. Experience outside of healthcare is strongly preferred and is comfortable picking up the phone to collect on past due accounts. Interviews will be conducted immediately and the ideal Commercial Collector would be able to start immediately.

Commercial Collector's Responsibilities:

• Manage all accounts over 30 days past due
• Navigate through D&B reports
• Maintain all accounts that are marked "Collections Exempt"
• Make collection calls and send letters when needed
• Update in house system on accounts monthly with any new additions and subtractions for online invoicing
• Research and return updated spreadsheets for shut-offs and write-offs and meet deadlines
• Conduct 100+ inbound and outbound calls from customers
• Process payments for customers and post in in house system
• Notify A/R of any debits or credits to apply to customer accounts, and verify these changes
• Process customer refunds

Commercial Collector's Qualifications:

• Strong written and verbal communication skills, comfortable talking on the phone
• Computer skills required for inputting and retrieving data reports, basic to intermediate skills of Excel
• Strong organizational skills
• Must have high call volume experience and 2+ years of collections experience