Commercial Collections Specialist

Brilliant Financial Staffing is currently engaged in a search to hire a Commercial Collections Specialist. This position will be permanent for the ideal candidate but will start on a temporary basis for 3 months. The hiring company is a very large, successful lighting company located in North Aurora, IL. The ideal Commercial Collections Specialist will possess commercial collections experience and cannot have only consumer collections experience. Experience with collecting on big box retail companies are strongly preferred. Interviews will be conducted immediately and the ideal Commercial Collections Specialist would be able to start immediately.

Commercial Collector Responsibilities:

• 50+ inbound and outbound contacts per day

• Contact customers using various communication tools to collect payment on past-due invoices

• Identify the cause of late payments and create plan to prevent further delay of payments

• Communicate outcomes to supervisor and keep clear records of account activity

• Provide a very high level of customer service to all customers and external contacts

• Closely adhere to company policies and procedures

Commercial Collector Qualifications:

• Must have 1+ years commercial collections experience

• Previous experience in a high volume collections environment

• Strong verbal and written communication skills

• High School Diploma minimum, associate’s degree preferred