IT Infrastructure Manager

Job Title: IT Infrastructure Manager

Location: Muscle Shoals, AL (5 days onsite)

Salary Range: 125 - 160k

Benefits: 16% annual bonus, on top of competitive 401k, PTO, and full health benefits

Role Overview:

The IT Infrastructure Manager is accountable for developing and executing the overall strategy and roadmap for all infrastructure-related IT operations at the site. This role requires a strong technical foundation in IT infrastructure and a strategic mindset to lead the design, deployment, and ongoing management of infrastructure systems. The ideal candidate will ensure that all systems are secure, scalable, compliant, and operate efficiently to meet business needs.

Key Responsibilities:

• Supervise and coordinate all aspects of daily IT operations.
• Manage and support a 24/7 on-site Data Center infrastructure, including a Disaster Recovery site.
• Demonstrated expertise in cloud infrastructure management and cloud migration strategies.
• Strong understanding of ITSM and ITIL processes, including Service Desk, Incident, Change, and Problem Management.
• Lead a small team of systems, network, and storage engineers to ensure seamless operations.
• Oversee on-call schedules and effectively manage incident response to ensure site stability.
• Manage infrastructure budgets, including both Capital Expenditures (CapEx) and Operational Expenditures (OpEx).
• Develop and maintain Disaster Recovery and Business Continuity Plans; well-versed in backup and recovery procedures.
• Lead and manage compliance efforts, including SOX, SOC, TISAX, and other audit requirements.
• Oversee and maintain accurate asset inventory for the entire site.
• Collaborate with the Cybersecurity team; experienced in managing Zero Trust architecture environments.
• Experienced in working with corporate networks and enterprise service providers.
• Define project scope and priorities in coordination with senior leadership, engineering teams, and other IT professionals to align with business goals.
• Collaborate with corporate leadership to create and implement long-term IT strategic plans, including securing approvals and resources.
• Direct, assign, and manage the workload of IT team members to ensure timely delivery of solutions.
• Participate in hardware/software evaluations and oversee vendor relationship management and contract maintenance.
• Serve as the IT representative in review and planning meetings, as needed.
• Design and lead professional development programs for IT staff.
• Perform additional responsibilities and duties as required.

Qualifications:

• BS degree in Engineering (preferred), CIS/MIS, or equivalent degree
• 8–10 years of IT management experience, ideally within a large manufacturing environment and a matrixed organizational structure.
• Preferably over ten years of experience across all key areas of IT support within a manufacturing setting.
• In-depth knowledge of network administration, server infrastructure, and cybersecurity practices.
• Strong understanding of network architecture, including LAN, WAN, wireless, and cloud-based networks.
• Minimum of two years' experience in a leadership role such as Technical Systems, Process Systems, or Business Systems Manager.
• Proven ability to navigate people management challenges; excellent written and verbal communication skills.
• Skilled in developing professional presentations for strategic planning, training sessions, and budget or funding meetings.
• Adept at building and maintaining strong, credible relationships with global partners and vendors.
• Working knowledge of major programming languages, networking operations, computer hardware, and operating systems.
• Experienced in end-to-end project planning, coordination, and management.

Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

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